A standard full service typically takes 3-4 hours for cars and 2-3 hours for motorcycles. However, this can vary depending on the make and model of your vehicle and if any additional issues are discovered during the service.

We always aim to complete services on the same day, but for complex repairs, we may need to keep your vehicle longer. We'll always communicate this with you in advance.

Yes, we use genuine or high-quality OEM (Original Equipment Manufacturer) parts for all our repairs. We believe in providing the best quality service, which includes using parts that meet or exceed manufacturer specifications.

If you prefer aftermarket parts for cost savings, we can discuss these options with you before proceeding with any repairs.

We offer a 12-month or 12,000-mile warranty (whichever comes first) on all parts and labor. This means if any issue arises with the parts we've installed or the work we've done within this period, we'll fix it at no additional cost to you.

Our warranty is transferable if you sell your vehicle, providing peace of mind for both you and the new owner.

While we do accept walk-ins for minor issues like tire checks or quick diagnostics, we strongly recommend booking an appointment for services and repairs. This ensures we have the necessary time, parts, and staff available to properly address your vehicle's needs.

You can easily book an appointment online through our website, by phone, or via WhatsApp.

Most manufacturers recommend servicing your car every 12 months or 10,000-12,000 miles, whichever comes first. However, this can vary depending on your vehicle's make, model, age, and how you use it.

For older vehicles or those used in severe conditions (frequent short trips, extreme temperatures, dusty environments), more frequent servicing may be beneficial. We can provide a personalized service schedule based on your specific vehicle and usage patterns.

Our basic car service includes:

• Oil and oil filter change
• Air filter check and replacement if necessary
• Fluid level checks and top-ups (brake, power steering, coolant, washer)
• Tire pressure check and adjustment
• Brake inspection
• Battery check
• Lights and electrical systems check
• Visual inspection of belts and hoses

For a more comprehensive service, consider our full service package which includes additional checks and replacements.

Common signs that your car may need new brakes include:

• Squealing or grinding noises when braking
• Vibration or pulsation in the brake pedal
• Soft or spongy brake pedal feel
• Car pulling to one side when braking
• Brake warning light on the dashboard
• Reduced braking performance or longer stopping distances

If you notice any of these signs, it's important to have your brakes checked as soon as possible. Brake issues should never be ignored as they directly affect your safety on the road.

Most manufacturers recommend servicing motorcycles every 4,000-6,000 miles or at least once a year, whichever comes first. Sport bikes and high-performance motorcycles may require more frequent servicing.

Regular maintenance is particularly important for motorcycles as they are more exposed to the elements and safety is paramount. We recommend following your manufacturer's service schedule, which we can help you understand and implement.

For most riders, lubricating your motorcycle chain every 300-600 miles is recommended. However, this can vary based on your riding conditions:

• Riding in wet or dusty conditions: Every 300 miles
• Normal road riding: Every 500-600 miles
• After riding in rain: As soon as possible after the chain has dried

Proper chain maintenance extends the life of both your chain and sprockets, improves performance, and enhances safety. We can show you the proper technique for cleaning and lubricating your specific type of chain.

Yes, we have specialists who are experienced in working on vintage and classic motorcycles. Our team includes mechanics with expertise in older models and the specific challenges they present.

We understand the value and sentimental attachment that comes with classic bikes, and we take extra care when servicing these special machines. We can also help source parts for older models, which can sometimes be challenging.

We accept a variety of payment methods for your convenience:

• Cash
• Credit and debit cards (Visa, Mastercard, American Express)
• Mobile payments (Apple Pay, Google Pay)
• Bank transfers

For larger repairs, we also offer financing options. Please ask our service advisors for more information.

Yes, we always provide a detailed cost estimate before beginning any work on your vehicle. Our transparent pricing policy means there are no surprises when you come to collect your vehicle.

If during the repair process we discover additional issues that need attention, we'll contact you first with an updated estimate and only proceed with your approval.

Yes, we regularly run special promotions and discounts:

• 10% off for first-time customers
• Seasonal maintenance specials (pre-winter checks, summer cooling system specials)
• Loyalty discounts for returning customers
• Package deals when booking multiple services

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